2025 — Present
Nivoda LLP · London, UK
Remote · Current mission
Site Reliability Engineer
- Owned Datadog end-to-end, dashboards, log pipelines, automated alerts that fire at the right time
- Deep PostgreSQL work: query tuning, replication troubleshooting, backup architecture
- Defined SLOs and SLAs; built capacity planning so services met them before incidents happened
- IaC with Terraform and CloudFormation, no more snowflake environments, ever
- On-call rotations, root cause analysis, runbooks the next engineer can actually follow
2021 — 2024
BerryBytes Pvt. Ltd · Pulchowk, Nepal
On-site
Platform Ops / SRE
- Deployed and scaled production apps across Kubernetes clusters using kubectl, Helm, and custom chart authoring
- Stood up Prometheus monitoring for the full microservices stack; Grafana dashboards teams actually opened
- Terraform automation for all infra, cut environment provisioning from hours to minutes
- Docker pipelines with dev team; core Linux troubleshooting; WHM/cPanel administration
2020 — 2021
CloudChomp, Inc.
Remote
Application Support Engineer
- Daily hands-on with VMware, Hyper-V, KVM across multiple Linux distributions
- Customer deployment support and SLA-bound on-call, the role that taught calm under pressure
2019 — 2020
Worldlink Communications · Kathmandu
On-site
Technical Support Engineer
- L1 support for retail customers; escalation to NOC, server, and programming teams
- First engineering role, learned that good documentation saves everyone, including future you